Our Story

ChatDesk was founded in 2024 by a team from top internet companies' instant messaging and security divisions. We saw businesses forced to hand customer data to third-party SaaS platforms, with growing risks of data breaches and privacy violations. Standing by the principle of data sovereignty, we built a high-performance, self-hosted intelligent customer service platform — so businesses can embrace AI efficiency while truly owning their data.

Our Mission

Empower every business to run a secure, high-performance customer service platform on their own servers.

Core Values

Data Sovereignty

Customer data belongs to the customer. We never touch it. Self-hosted, fully autonomous.

Extreme Performance

Go + WebSocket architecture. Millisecond response. No bloat, no compromise.

Zero-Compromise Security

Encryption is infrastructure, not an upsell. End-to-end protection, on by default.

Open & Transparent

Open APIs and deployment docs. Auditable code, verifiable architecture — growing with the community.